Last Updated: 28/08/2024
At ODY Software e.U. we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you play Requia Online (“the Game”). By accessing or using the Game, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
- Personal Information: When you create an account, we may collect personal information such as your name, email address, and payment details.
- Gameplay Data: We collect data about your gameplay, including in-game actions, preferences, and progress.
- Technical Information: We may collect technical data such as your IP address, device information, browser type, and operating system.
2. How We Use Your Information
- To Provide the Game: We use your information to operate, maintain, and provide you with the features of the Game.
- To Improve the Game: We analyze gameplay data to improve and optimize the Game, fix bugs, and develop new features.
- To Communicate with You: We may use your contact information to send you updates, newsletters, and promotional offers related to the Game.
- To Process Transactions: We use your payment information to process in-game purchases and manage your account.
3. Sharing Your Information
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the Game, processing payments, or conducting analytics.
- Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Game. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
- Access and Update: You may access and update your personal information by logging into your account and editing your profile settings.
- Delete Account: You may delete your account at any time by writing an email to contact@requiaonline.com. Deleting your account will result in the loss of all data associated with your account.
- Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in the emails. Please note that you may still receive non-promotional communications related to your account or the Game.
7. Children’s Privacy
The Game is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under this age without verification of parental consent, we will take steps to delete that information.
8. International Users
If you are accessing the Game from outside of Austria, please note that your information may be transferred to, stored, and processed in Germany where our servers are located. By using the Game, you consent to this transfer, storage, and processing of your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website or within the Game and updating the “Last Updated” date above.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ODY Software e.U.
6070 Ampass
contact@odysoftware.com